Why We Made This Change
After using Lemon Squeezy for some time, we encountered several serious issues with their customer support and communication:- Extremely Slow or No Response When we contacted Lemon Squeezy regarding important payment and tax-related issues, their support team often took a very long time to reply, or never replied at all.
- Unresponsive on Multiple Channels We reached out to them via Twitter (X) and email, but received no meaningful response or assistance.
- Poor Communication Experience These delays caused unnecessary stress and made it difficult for us to resolve critical issues in time.
What This Means for You
- All future purchases and license management are now handled through Creem.
- Your existing licenses and subscriptions will continue to work normally.
- You do not need to take any action unless you encounter issues with license activation.